Years of happy guests

Guest Reviews

Hundreds of genuine reviews left by guests after their stay.

2,604 Guest reviews on Booking.com, Tripadvisor, Google & Expedia #3 of 19 hotels in Southend-on-Sea on Tripadvisor
Years of happy guests

What Our Guests Say

With 1,197 reviews on Booking.com (8.5), 529 on Tripadvisor (4.3 of 5), 363 on Google (4.5 of 5) and 515 on Expedia (9.0 of 10), our guests have been telling the world about their stay for years. Below are the 173 reviews left directly on our own website — thank you to everyone who has taken the time to share their experience.

/ Sharon Devlin

“Just the best ever” in Southend

Great stay yet again … everything super-duper …. nice people and so so helpful …gonna be staying here on and off don’t need to look for anywhere else we have found a great nest…

Read More

Short Break – Southend

Stayed for two nights, staff were very friendly and welcoming, our bedroom was a good size with a double bed and single bed , I also noticed they had a travel cot folded up…

Read More

“Week in Southend”

We come here at least twice a year as we almost feel that this hotel is our second home. It is a family hotel and the staff are so welcoming that it feels as…

Read More
/ Darryl Whelan, Sep 2016

New feedback – Sep 2016

Hi Ilfracombe, My wife and I just recently stayed at your hotel and just wanted to say what a lovely time we had. Our room was very comfortable and very very clean and the…

Read More
/ Exceptional, Review from Albert, Booking.com

would stay again very good

The whole experience was excellent. The staff were top class, the bed was very large and comfortable and the meal that we had on the last evening was superb. would stay again very good,…

Read More
/ Lorna Holmes, Booking.com review

Exceptional

Hosts were faultless, loved every minute, food brilliant. Southend Hotels: The Ilfracombe House Hotel Self-Catering Apartments, Southend

Read More
/ Joyce, Booking.com review

Great Hotel

The room was spacious and well equipped with comfortable bed. Staff were very friendly and pleasant. Breakfast had a good choice and was generous. Close to the cliff top with lovely gardens. Pleasant ten…

Read More
/ Steven Booking.com reviewer

Fine for a short stay

Parking was very limited – only four spaces in the hotel car park but usually some spaces available on the street. Nice location and on a very pleasant five minute walk into the town…

Read More
/ EvieRushton

Been here many times

One of our family’s favourite stop, good location, super friendly staff and clean. Thank you Bertie and team for always been friendly to us… Dave, Evelyn, Benjamin and our furry baby Bobby. Ps. Food…

Read More