Years of happy guests

Guest Reviews

Hundreds of genuine reviews left by guests after their stay.

2,604 Guest reviews on Booking.com, Tripadvisor, Google & Expedia #3 of 19 hotels in Southend-on-Sea on Tripadvisor
Years of happy guests

What Our Guests Say

With 1,197 reviews on Booking.com (8.5), 529 on Tripadvisor (4.3 of 5), 363 on Google (4.5 of 5) and 515 on Expedia (9.0 of 10), our guests have been telling the world about their stay for years. Below are the 173 reviews left directly on our own website — thank you to everyone who has taken the time to share their experience.

/ Reviewed 11 June 2014, Debbie Postill

“Love love love it”

Love this place been going back there for years now love Berti He is like a friend now highly recommend the apartments great value for money and always a welcoming smile at breakfast from…

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/ Jean, Birmingham

“May Day Weekend”

A group of 30 of us booked into this hotel for the may day weekend. The check in was handled excellently and Bertie the owner and his staff were superb nothing was too much…

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“Excellent Service”

We were a group of 11 who spent a weekend break here. The service from all at the hotel was 1st class. The bedrooms were very spacious, with everything you would need (iron, trouser…

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Always a Warm Welcome

‘We found this hotel purely by chance last year(2013) when we came to a concert at the cliffs pavilion, and what a little gem this hotel is, we have been back three time since…

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/ JamesMcMahon, Liverpool

“A Little Hidden Gem”

Hidden outside London but within very easy reach, the hotel is not only spotlessly clean but also boasts some of the best hospitality I have had as a business traveller. The staff have a…

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/ Brian!!!!

“Great Service – Again”

Easter weekend in Southend is a bit of a habit for me now. This (2014) was the fifth time I’ve driven down from Aberdeen, to stay at The Ilfracombe Hotel. After 10 hours behind…

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Fantastic Time

‘Stayed for two nights had a fantastic time. Room was lovely and clean and homely staff were very friendly breakfast was lovely. Will deffo be going back in the summer very happy well done…

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“Thank you all”

Diane Monk, stayed March 2014, Apartment Suite Spotless Comfortable Accommodation, Wonderful food, Excellent helpful and friendly staff, a joy to stay here and hope to return. Very best wishes to all, Thank you. Ground…

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“An excellent family run hotel”

Paul Hartshorn We were based at the hotel in one of the apartments for 18 weeks, the staff were friendly and more than happy to help if we needed anything. The rooms were immaculately…

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/ Rudigar, London

“Comfortable”

This is a traditional small seaside hotel, some reviewers refer to it being four star, It is rated a four star “Guest House” It is clearly not a four star Hotel. It’s a little…

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“Great for one night stay”

Deborah2370, London We stayed here for one night in January. We had room 18 on first floor. Very spacious and clean. Large TV. Good breakfast, help yourself. Toaster on each table, nice touch. It’s…

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