Ilfracombe House Hotel - Southend on Sea
9-13, Wilson Road
Southend-on-Sea, Essex, SS1 1HG
Tel: 01702 351000, Fax: 01702393989
email: info@ilfracombehotel.co.uk
Security: Secure booking on line
The Ilfracombe House Hotel is proud to be in partnership with the biggest Hotel Booking Directory in UK - ActiveHotels.com. Activehotels are committed to protecting your privacy and they take their responsibilities regarding the security of your credit card information very seriously.
Active Hotels Ltd., their marketing and technology partners, provide the online booking capability. When making a booking, your credit card information is sent to Active Hotels Ltd via their secure server. They use the latest, most secure technology available, which encrypts all your personal and credit card details so that your credit or debit card details cannot be read as they travel over the internet.
Your credit card information is then held in Active Hotels' secure database for a period of time to allow them to process your booking. Your credit card data will be held no longer than 30 days after the end of the month of your departure from our hotel. To prevent unauthorised access and use of your information, they follow strict security procedures in the storage and disclosure of your information, as required by the UK Data Protection Acts of 1984 and 1998. Your credit card information can only be exchanged between you, Active Hotels Ltd, and Ilfracombe House Hotel.
Our Privacy Policy
We are committed to protecting your privacy, and take our responsibilities regarding the privacy of you information very seriously. We do not sell, trade, or rent your personal information to others. This policy explains how we use any information and how we protect your privacy.
When Booking
- We require certain information to allow us to process your hotel booking and notify you of the booking confirmation. When you book, we need to know your name, address and email address, as well as your credit or debit card number and expiry date.
- We ask for your telephone number so that both an Active Hotels' customer support representative and ourselves can contact you if there is a question concerning your reservation.
Special offers
- From time to time we may have special deals that may be of interest to you. Out of respect for your privacy we present the option to opt out of these types of communications.
How to book Our instant, online booking service is fast, convenient and secure. We keep our availability up-to-the-minute so you can book your hotel online with complete confidence. You may book as many rooms as you like for any dates that you need. Once you have made your reservation, you will receive confirmation by email with our details and directions - all you need to do is turn up! BOOK ONLINE NOW!
Pet Policy
- Only well controlled, quiet and clean pets allowed in the hotel.
- Please contact hotel first to make arrangements.
- Pet owners must be responsible for any disturbance caused in the hotel and keeping the room and other hotel facilities in good order.
Children
- Children upto and including the age of 1 stay free.
- Children over the age of 2 are charged as adults.
Check In / Check Out
- You may check in from 14:00 hours onwards.
- You must check out by 11:00 hours.
Payment - We accept
- American Express
- Diners Card
- Master Card
- Visa
- Maestro (Switch)
Cancellations
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Bookings must be cancelled 1 days in advance of your arrival date.
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In the event of a no show or a cancellation with less than 1 day notice prior to the date of arrival, an amount equivalent to one nights average cost of accommodation will be charged.
For online bookings:
If you need to cancel an online booking please go to the cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation by email.
For direct bookings:
Please Phone: 01702 351000
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